Deployment Coordinator
Description
Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview:
Term: 6 month contract to hire
Location: Remote
Pay: $40.00 - $50.00/hour; commensurate with experience
Hours: standard business hours
The Deployment Coordinator plays a key role in supporting the planning, execution, and operational readiness of field deployment projects across the Americas region. This position ensures alignment of resource staffing, scheduling, and quality assurance for EF&I (Engineer, Furnish & Install) Services, contributing directly to customer satisfaction, operational efficiency, and revenue goals.
What you’ll do as the Deployment Coordinator:
The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.
▪ Oversee the coordination, planning, and execution of multiple EF&I services deployment projects within a defined geographic region or customer base, ensuring alignment with schedule, scope, and budget.
▪ Determine project staffing needs and coordinate internal and external resources (hourly or FPQ), including initiating RFQs and POs to meet deployment requirements and financial targets.
▪ Lead and support Field Service Technicians and Site Leads in achieving project objectives, providing ongoing guidance, coaching, and performance tracking.
▪ Act as the primary escalation point for field teams and service partners, resolving issues promptly or escalating as needed to ensure project continuity and customer satisfaction.
▪ Provide direct interface with customers for updates on project progress, process adherence, issue resolution, and scope clarification, leveraging the Statement of Work (SOW) where necessary.
▪ Monitor daily project activities and job site progress to maintain budget control and ensure timely, high-quality installations.
▪ Deliver timely administrative updates, including project status reports, resource forecasts, and compliance tracking, to Deployment Managers and leadership.
▪ Lead or contribute to specific project initiatives, acting as a team lead when required and interfacing with internal support groups to meet all deliverables.
▪ Evaluate project scope and complexity, identifying required resources, tools, and skill sets for successful implementation.
▪ Support adherence to technical documentation and quality standards through QA checks and continuous monitoring.
▪ Identify and recommend process
What you will bring to the team:
▪ AAS or BS degree in Telecommunications, Electronics, Engineering Technology, or Computer Science.
▪ Minimum of 6-8 years of relevant telecommunications experience.
▪ Demonstrated knowledge of general business principles.
▪ Able to maintain effectiveness in changing environment.
▪ Develops and maintains working knowledge of installation practices, product
Zones offers a comprehensive Benefits package
While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. As a valued team member, you will be eligible for a comprehensive benefits package that includes medical coverage, as well as state-mandated sick leave, along with other benefits designed to support your well-being and work-life balance. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse.
At Zones, work is more than a job –with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!
While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. As a valued team member, you will be eligible for a comprehensive benefits package that includes medical coverage, as well as state-mandated sick leave, along with other benefits designed to support your well-being and work-life balance. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse.
At Zones, work is more than a job –with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.
Zones participates in E-Verify. E-Verify is a system that compares information from a team member’s Form I-9 to federal records to confirm their eligibility to work in the United States.